Contact Us
Get in Touch
Reach out for product enquiries, bulk pricing, or general information. We respond within 24 hours on business days.
Our Details
Contact Information
Address
Shalom House, Off Ngong Rd
P.O. Box 2641-00100
Nairobi, Kenya
Telephone
Business Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
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Product Enquiry
FAQ
Common Questions
Do you sell to individual customers?
We primarily serve retailers, distributors, and institutions. However we do accept large individual orders. Contact us to discuss your requirements.
What is your minimum order quantity?
Minimum order quantities vary by product category. Please contact us with the specific products you need and we will provide details.
How long does delivery take?
For in-stock items, delivery within Nairobi takes 1–2 business days. Upcountry deliveries take 2–5 business days depending on location.
Do you offer credit terms?
Credit terms are available for established business customers. New clients are required to pay upfront for the first two orders before credit can be considered.
Can I visit your offices?
Yes, you are welcome to visit us at Shalom House, Off Ngong Rd, Nairobi. We recommend calling ahead to confirm availability.